What are Stacy Adam’s Shipping Options? | Stacy Adams Help

Shipping and Returns

ONLINE RETURN AND EXCHANGE POLICY

Merchandise must be returned within 30 days of purchase. Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging. Accessories and shoe care must be unopened and unworn.

EXCHANGES

Please clearly indicate the size, style and color of the merchandise that would prefer on your original packing slip. Enclose the packing slip with your carton. Please send the package to the Weyco Group. Customer must pay for the inbound shipping of the old item. We will provide FREE outbound shipping for the new item.

RETURNS

Please clearly indicate on your packing slip the reason for your return. State that you prefer to have funds credited to your charge card or PayPal account. You will receive the full purchase price of the product (Shipping charges are not refundable). Enclosed the packing slip in the carton and return to the Weyco Group. We will provide FREE outbound shipping for the new item

Canadian Returns should call 514-364-5444 or 800-363-5762.

DEFECTIVE MERCHANDISE / SHIPPING ERRORS

Please contact internet.orders@stacyadams.com or dial 866-523-8705 for return instructions.

Address your packages to:
Weyco Group, Inc.
Attention Internet Sales
333 W Estabrook Blvd
Glendale, WI 53212

SHIPPING POLICY

Orders will usually ship within 2-3 business days. Orders placed on Friday, Saturday, Sunday and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.

FREE Standard Shipping on Orders of $75.00 or More
Standard (Ground) shipping via UPS ground or UPS SurePost is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-8 business days. UPS does not deliver to Post Office Boxes.
Saturday delivery is not available.
*We will not accept orders shipping to forwarding companies.

$8.00 Standard Shipping on Orders less than $75.00
Standard (Ground) shipping via UPS ground or UPS SurePost is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-8 business days. UPS does not deliver to Post Office Boxes.
Saturday delivery is not available.

Any orders shipping to Alaska, Hawaii or Puerto Rico, regardless of purchase amount, will be $22.00. Military addresses will be shipped the following business day via United States Postal Service with a signature delivery confirmation.

$16.00 UPS 2nd Day Delivery
2nd Day shipping via UPS 2 business day service is available within the Contiguous United States (lower 48 states), for orders placed on business days before 11:30 am C.S.T. Orders placed past 11:30am will be shipped the following business day. Orders placed on any National Holiday will be shipped the next business day. We do not deliver on Saturdays. 2nd Day is NOT available to Alaska, Hawaii, Puerto Rico and Military Addresses.

$25.00 UPS Next Day Delivery
Next Day shipping via UPS next business day is available within the Contiguous United States (lower 48 states), for orders placed on business days before 11:30 am C.S.T. Orders placed past 11:30 am will be shipped the following business day. Orders placed on any National Holiday will be shipped the next business day. We do not deliver on Saturdays. Next day service is NOT available to Alaska, Hawaii, Puerto Rico and Military Addresses.